Cookie Policy

What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any website. The purpose of the cookie is for the website to be able to remember your visit when you browse that page again. Although many people don't know it, cookies have been used for 20 years, since the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, nor a Trojan, nor a worm, nor spam, nor spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID, or personal information, etc. The data they store is technical in nature, personal preferences, content personalization, etc.

The web server does not associate you as a person but with your web browser. In fact, if you usually browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating with the browser, not the person.

What types of cookies exist?

• Technical cookies: These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous user and a registered user are browsing, basic tasks for the operation of any dynamic website.
• Analytical cookies: They collect information about the type of browsing you are doing, the sections you use most, products consulted, time slot of use, language, etc.

What are first-party and third-party cookies?

First-party cookies are those generated by the page you are visiting and third-party cookies are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

To help you understand the scope that disabling cookies can have, here are some examples:

• You will not be able to share content from that website on Facebook, Twitter, or any other social network.
• The website will not be able to adapt the content to your personal preferences, as is often the case in online stores.
• You will not be able to access the personal area of that website, such as My account, My profile, or My orders.
• Online stores: It will be impossible for you to make online purchases; you will have to do them by phone or by visiting the physical store if it has one.
• It will not be possible to customize your geographical preferences such as time zone, currency, or language.
• The website will not be able to perform web analytics on visitors and website traffic, which will make it difficult for the website to be competitive.
• You will not be able to write on the blog, upload photos, post comments, rate or score content. The website will also not be able to know if you are a human or an automated application that publishes spam.
• Targeted advertising cannot be displayed, which will reduce the website's advertising revenue.
• All social networks use cookies; if you disable them, you will not be able to use any social network.

Can cookies be deleted?

Yes. Not only deleted, but also blocked, generally or specifically for a particular domain.

To delete cookies from a website, you must go to your browser settings and there you can search for those associated with the domain in question and proceed to delete them.

Cookie settings for the most popular browsers

Below, we show you how to access a specific cookie in the Chrome browser. Note: these steps may vary depending on the browser version:

1. Go to Settings or Preferences via the File menu or by clicking on the customization icon that appears in the upper right.
2. You will see different sections, click on the option Show advanced options.
3. Go to Privacy, Content settings.
4. Select All cookies and site data.
5. A list of all cookies sorted by domain will appear. To make it easier to find the cookies of a specific domain, enter the address partially or completely in the Search cookies field.
6. After performing this filter, one or more lines with the cookies of the requested website will appear on the screen. Now you just have to select it and press the X to proceed with its deletion.

To access the cookie settings of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):

1. Go to Tools, Internet Options
2. Click on Privacy.
3. Move the slider to adjust the desired privacy level.

To access the cookie settings of the Firefox browser, follow these steps (they may vary depending on the browser version):

1. Go to Options or Preferences depending on your operating system.
2. Click on Privacy.
3. Under History, choose Use custom settings for history.
4. Now you will see the option Accept cookies, you can activate or deactivate it according to your preferences.

To access the cookie settings of the Safari for OSX browser, follow these steps (they may vary depending on the browser version):

1. Go to Preferences, then Privacy.
2. Here you will see the option Block cookies to adjust the type of blocking you want to perform.

To access the cookie settings of the Safari for iOS browser, follow these steps (they may vary depending on the browser version):

1. Go to Settings, then Safari.
2. Go to Privacy & Security, you will see the option Block Cookies to adjust the type of blocking you want to perform.

To access the cookie settings of the browser for Android devices, follow these steps (they may vary depending on the browser version):

1. Run the browser and press the Menu key, then Settings.
2. Go to Security & Privacy, you will see the option Accept cookies to check or uncheck the box.

To access the cookie settings of the browser for Windows Phone devices, follow these steps (they may vary depending on the browser version):

1. Open Internet Explorer, then More, then Settings
2. Now you can check or uncheck the Allow cookies box.